Returns and Refunds Policy

Custom-made products

All registration plates are made to the customer’s specification. This includes the registration mark, plate style, size, finish and any selected options.

Because items are personalised and made to order, we cannot accept returns or provide refunds for a change of mind once production has started.

Cancellations

To cancel an order before production starts, contact us as soon as possible at contact@llaplates.co.uk.

Orders cancelled before production has started will receive a full refund.

If an order is cancelled after production has started, Limitless Automotive will provide a 50% refund.

Faulty, damaged or incorrect items

If your order is faulty, damaged in transit, or does not match the approved order details, contact us at contact@llaplates.co.uk with your order number and clear photographs.

You may choose either:

• A free replacement; or

• A full refund.

We will provide return instructions where a return is needed. Reasonable return postage costs for faulty, damaged or incorrect items will be covered by us.

Customer-supplied information

Customers are responsible for checking that the registration mark and all customisation details are correct before submitting an order.

If plates are produced correctly using the details supplied by the customer, they will not be treated as faulty solely because the customer entered incorrect information.

Returns address

Limitless Automotive
4 Rembrandt Walk
Oldham
OL1 4PH

This policy does not affect your statutory rights.